Contact: 0333 405 0011
Sentios Technology
Based in the South of England, Sentios Technology provides managed kiosk solutions and service delivery for end users and industry partners. Sentios is able to design, deliver and support self-service solutions to all industry sectors across the UK and Europe.
The Sentios approach to project delivery combines a blend of methodologies including Prince2, Lean, Six Sigma and ITIL. These skills are applied with a pragmatic and customer focused approach to deliver quality and excellence across all products and services. Our pre-defined operating model takes the customer through a structured, yet flexible journey from solutioning to delivery, on to service and customer care in a lean, efficient and customer focused manner.
We believe in clear and on-going communication throughout the project life cycle to ensure that a transparent and collaborative approach is taken at all times, starting with a robust approach to capturing and understanding customer requirements and expectations.
We have over 20 years' experience in IT service delivery including 11 years specifically in the self-service solution sector.
Almost every business, across all industry sectors can benefit from self-service solutions to provide cost savings and operational improvements as well as enhancing their outward perception to customers. End users benefit from stronger communication and convenient, efficient service.
As well as excellence in product delivery Sentios is able to offer automated 24 hour monitoring of new and existing IT deployments and can tailor support packages to our customers' needs.
Delivering self service excellence
Flexible, Open & Collaborative Approach
Values
Sentios Technology values are integrated at all levels of business from internal back office practices to outwards customer interaction. These values guide cultural behaviour and day-to-day conduct to ensure that we operate in a sound and ethical way at all times. They drive internal behaviour and practices to support integrity, communication, operational excellence and customer satisfaction.
Sentios people are encouraged to conduct themselves in an open, honest and collaborative manner both internally and outwardly to customers, suppliers and partners.
Lean principals, organisational learning and continuous improvement exist through every level of the organisation to drive efficiency, cost reduction and process excellence.
In summary, Sentios values fall into the following categories : People, Operational Excellence, Listen & Understand, Integrity & Collaboration, and Customer Focussed Delivery.
Our Clients Include:
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